Precision Tune Complaints and Reviews

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Precision Tune
Main address: 748 Miller Drive, SE 20175 Leesburg VA
703-771-7108, 703-777-9095, , customerservice@precisionac.com
  • 23+4 mobile complaints
  • $5.5K claimed losses
  • $205 average
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Came in for oil change and tire rotation special. Was told I had to have printed coupon although it didn't say that anywhere on the coupon. I have been waiting for over an hour because there is no lift available and the manager has "no idea" how long it'll be. Last time I'm coming here wasting my day! Add comment

     

  • Sep 30
  • Service Centers and Customer Services
  • Florence, South Carolina
  • Car Repair
  • 1
  • 1
  • 56

My name is Pamela Charles. I am sending you this email to inform you about a serious matter. I have reached out to the corporate office and I spoke with Darryl at ext 204. He returned my call on today @9:16. Darryl wasn't helpful to me, that is way I'm reaching out to you. I had my 2003 Tahoe service on Sept 24, 2014. I requested to have my tires rotate and balanced, because I was traveling out... Read more

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  • Sep 24
  • Service Centers and Customer Services
  • Car Idling
  • 32

after telling me all these other things that was wrong which added up to $ 1700 So I told him just do what it takes to stop it from doing that again. He said he would put a new idling valve on that should the car from ilding and shuting down. So he calim he put the new idler on. When I left the shop I notic it was still idling down so I thought maybe it just need driving. A day and a half later... Read more

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  • Sep 16
  • Service Centers and Customer Services
  • Lakemont, Georgia
  • Engine
  • 37

I took my Toyota Camry to Precision Tune. And they began yo diagnose my car they said I needed to park my car because the engine was going to fall out. I was told I needed 3motor mounts; controls and a tire rid which added up to 1,863 .they kept my car in the air. I told them I would be back. They told me I dont need to be driving the car especially since I have kids. Yes they was trying to scare... Read more

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Went there to get my oil changed and found a screw drewer in my hood and my car leaked oil took it to a mechanic and found out the didnt tighten the oil filter and the bolts were loose. Unbelievable but lesson learned. Add comment

Complete rip off and do not do all the services they advertise in the signature plus oil change. Said I needed new brakes and and all kinds of break services. They never checked the breaks. I just had them completely replaced less than a month ago. Stay away. Add comment

I took my car to get a oil change and and to top off my fluids and my car ran hot because they never replaced the water and antifreeze in my car it was bone dry Add comment

     

  • Jul 11
  • Service Centers and Customer Services
  • Doylestown, Pennsylvania
  • Oil Change
  • 1
  • 1
  • 85

I went to get my oil changed and after I arrived the tech came out and asked me to come in the back once back there the tech said my oil change was way over due and I needed a engine flush I declined after that he said I need to get my rear brakes replaced again I said no . After returning to the waiting area , the tech came back out with my oil plug and said I need a new one because the gasket... Read more

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  • Jul 11
  • Service Centers and Customer Services
  • Waynesboro, Virginia
  • Store Operating Hours
  • 39

I went on the businesses website to see the operating hours. It clearly stated 8:00am-5:00pm. It is 8:20am and three customers are waiting and the business has not opened. One employee is here and reported on time, but he cannot get into the service station to start his business day. This was inconvenient and unprofessional. When the staff finally arrived, she was asked had the hours changed and... Read more

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  • Jun 24
  • Other
  • Rock Hill, South Carolina
  • Ruined Finish
  • 54

I took my vehicle to this facility on Sat., 6/21/14 to have an oil change. When I returned to pick up my vehicle, there was some type of chemical wiped onto the hood of my vehicle on the driver's side about 5 inches wide. I called and spoke to the manager Brenda who stated the chemical was there when they pulled the vehicle into the work bay. I explained to her that there was nothing on my... Read more

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