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  • Customers like
    • Waiting room2
    • Customer service2
    • Customer services1
  • Customers don't like
    • Price gouging3
    • Legal disclaimer2
    • No knowledge of needed repairs2

  • 6 hours ago
  • Service Centers and Customer Services
  • Helena, Alabama
  • Oil Change
  • 2

totally ignored after ten years of service. customer service has no regard for loyalty. i have brought multiple cars to this location but now they have a new front deck lady who couldn't care less for good service. i dropped the car off and asked that it be taken care of during my lunch hour came back after lunch and the car had not even moved into the shop. called to complain and told my 10+... Read more

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  • Aug 17
  • Service Centers and Customer Services
  • Atlanta, Georgia
  • Oil Change And Maintenence
  • 32
  • REVIEW RATING 4/5

my daughter who is 27yr actually looks 16, took car to get an oil change. Was not having any issues before oil change. Let oil change, later car started having issues starting. Next day car didn't start at all. Had it towed back to Precision. then they told her it was the starter and she would have to pay $350, if left there she would have to pay storage fees. Had car tow back to house. Called to... Read more

Was this review helpful? 1 0

Got oil changed,the lady that sign me in also was changing oil...she was very dirty and she pulled my truck in the bay...had to get oil off steering wheel and seats.... Add comment

  • Jul 29
  • Service Centers and Customer Services
  • Cary, North Carolina
  • Precision Tune Oil Change
  • 2
  • 2
  • 68
  • REVIEW RATING 4/5

I always go to Morrisville NC faculty since its very close to my House for past 15 months i noticed in my 2 cars wife and me that there is no change after oil change, so i placed web cam and marks on oil filter and went for oil change and inspection. From my other car i was capturing as well. they did not change the oil just rotate the tires and failed the inspection, gave me an 1k estimate for... Read more

Was this review helpful? 1 0

Worse mechanics I've ever been to in my life. They told me it would take four hours to have my car fixed then called me and told me I'd have to pay for labor when they couldn't replace the timing belt and water pump leaving me without a car for 3 days since it's the weekend and can't have it fixed until Monday when I have a 6 month old baby and now no car. Do not take your car to them Add comment

  • Jun 26
  • Service Centers and Customer Services
  • Hendersonville, North Carolina
  • Wheel Alignment
  • 39
  • REVIEW RATING 4/5

I got a Front Wheel and Rear Wheel alignment for my car. The total was 61 dollars. The moment I took the car out of the shop there was this rattling sound near the rear left caliper. Apparently the caliper was messed up causing the break pads to shake while hitting the rotor. I brought it back in because Precision Tune did the alignment. They replaced my rear calipers for a total of 500 dollars... Read more

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  • Jun 21
  • Service Centers and Customer Services
  • High Point, North Carolina
  • Tpms Sensors Installation
  • 2
  • 2
  • 25
  • REVIEW RATING 4/5

Terrible customer service. Wait times are ridiculous! 3 hours for an oil change, tire rotation, and a basic service (installation and programming of TPMS sensors) is unfathomable during off-peak hours. After inquiring about the lengthy wait, the manager's response was the travel package takes about 2 hours. Every other customer was given an expected wait time. If the expectation had been set for... Read more

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  • May 23
  • Service Centers and Customer Services
  • Beltsville, Maryland
  • Oil Change
  • 50
  • REVIEW RATING 4/5

The location in Decatur, Ga on Lawerenceville, hwy changed my oil on my 2012 Nissan sentra. The same day my vehicle started and cut off. This is on memorial day weekend. The manager Carl sent two employees to my house to check the car to tell me they couldn't do anything until after the holiday and was not willing to compensate in any way because they were closing for the weekend. Carl hung up on... Read more

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  • Apr 24
  • Service Centers and Customer Services
  • Annapolis, Maryland
  • Tire Installation
  • 139
  • REVIEW RATING 5/5

DO NOT LET THESE GUYS TOUCH YOUR CAR! THEY I had my new wheels and tires installed couple of weeks ago and this is what happened - 1. my wheels were scratched on three different places including spoke. They told me that they'll have touch up paint ready in 2 days. I received the paint TWO WEEKS later after three phone calls and two visits. 2. I was having issues with tire not balancing right and... Read more

Was this review helpful? 1 1

  • Apr 06
  • Service Centers and Customer Services
  • Owings Mills, Maryland
  • Oil Change
  • 41
  • REVIEW RATING 4/5

I was only 5mins away and Icalled and asked what was the wait for a oil change the guy said no wait come inn.so Iwent in and their was a 3hr wait.wow so Iwent back 3 days later and they said comptures were down.wow again this is da 3rd time they done me wrong....how many more.I have been dealing with them for 3yrs and now Ithink Iwil switch.when Iwas talking 2 da man he short talk me and diddnt... Read more

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