PRECISION TUNE AUTO CARE IN SEVERNA PARK, MD/Scratched wheels and destroyed tire
DO NOT LET THESE GUYS TOUCH YOUR CAR!THEY I had my new wheels and tires installed couple of weeks ago and this is what happened - 1.
my wheels were scratched on three different places including spoke. They told me that they'll have touch up paint ready in 2 days. I received the paint TWO WEEKS later after three phone calls and two visits. 2.
I was having issues with tire not balancing right and after 2 road force balancing (at different tire store obviously), I decided to get new tires - went to different tire installer to have new set of tires installed. They found one of tires that these guys installed had the bead broke off from not lubing it right and forcing the tire onto the rim. This is likely why I was having tire balance issues. Went back to these guys to show them the tire and manager refuses to take responsibility.
If you value your car at all, avoid this place. I'm not stuck with a tire that i can't return and these guys are not taking responsibility.
Keeps saying it could have happened during demounting but broken bead during installation explains the balancing issue i had with this tire.Just unethical business that everyone should avoid at all cost.
More Review Details
What I liked
What I disliked
- Damage on my wheel and tire
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Tire Installation
- Review category
- Service Centers and Repairs
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